Do you....?
- Spend too much time running the day to day?
- Struggle to work on strategy and planning?
- Handle all escalations yourself?
- Spend any time off with your phone in your hand?
- Have customer experiences which feel different for each customer?
- Run launches, but don't get consistent results?
- Have a whole team, but still feel like you do everything yourself?
Our Services
Processes, systems and automation
Our AutoPower service looks at any of your core services, for example, your end to end customer journey. It focuses on the pinch points, repeatability, ownership from your team and opportunities for automation and use of AI. You will work away with a fully documented and embedded process or processes, that is fully understood and being operated by your team. However, we know that your business is your baby, so we’ll help you to ensure the right guard rails and check in points are in place so you still feel in control.
Team Management & Leadership
Our EmPower service looks at the roles your business needs to achieve your goals, and then helps you to create a high performing team to deliver those roles.
Project Management
Our Launch Power service takes the administrative and coordination burden of running a launch off your shoulders. We will support you to define the launch, and then create and own the launch plan on your behalf, including tracking performance metrics throughout, to inform how you operate both this launch and the next one.
Our Process
Each of the services follows our standard Power method:
- P = Prepare: In this phase, we will read any documentation that you have in place already. We will research your business via the usual online channels, and prepare a set of questions / topics to discuss with you and your team. We will also draw up a schedule of interviews to carry out with you and your team.
- O = Observe: In this phase, we will carry out interviews as set out during the prepare phase, and attend any regular meetings that you have in place, as well as observe the specifics of all the processes that we’re looking into.
- W = What if We?: This is the present back stage, where we will return with a set of recommendations for you to consider. These will include: the benefits – why are we recommending this?, costs, the return on investment for each recommendation, recommendations that we think you must have, should have and could have and quick wins that can be put in place straight away. After the presentation, you will have time to consider how you want to proceed, which recommendations you want to go with, and whether you want Power Up to lead the way. We will hope you do, but understand sometimes you would prefer to do this yourself, so we can support either way.
- E = Execute: In this phase, the recommendations will be implemented. The changes will be made, tools will be set up if needed and standard operating procedures will be created. We won’t tick this phase off until your team are clear on what they need to do, and happily operating everything without Power Up involvement.
- R = Review: Once we have implemented all the agreed recommendations, we will leave you to try them out for an agreed period (usually three months, but this can be changed if you wish). After three months, we will come back to see how things are going, and give you any course corrections needed.
Why Choose to Power Up?
- Our services have been designed to target the problems that your business is experiencing.
- We have seen these problems before, and we know how to solve them.
- We’re not going to try and sell you a full suite of AI agents, but we will guide you to automation and AI that will actually give your business the edge.
- We will give you a clear, and ROI-driven set of recommendations for one price, which you can choose to take forward with us or on your own. You’re in control of the next steps.
